Zolva is your trustworthy partner throughout the entire credit chain

Services

Zolva offers services across the entire value chain of debt management.

Debt collection
Debt collection

We help collect debt while minimizing the impact on your relationship with clients. We work in close collaboration with the debtor and customer to find solutions suitable for both parties.

  • Limit credit losses
  • Improve liquidity
  • Get control of outstanding receivables
Debt purchase
Debt purchase

We can help you release capital on outstanding receivables quickly, to get more predictable forecasts, or improve control of your finances.

  • Improve control over your finances
  • Increase liquidity immediately
  • Get more predictable forecasts
Public Sector Management
Public Sector Management

We help suppliers in Public Administration and Hospitals get control over invoices issued to the administration, or the constitution of escrow guaranties requested in any public RFP Process.

  • Control your sales processes with Public Sector
  • Increase liquidity
  • Save time and money

Collection Services

Preventive Management

0

Telephone Debt Collection

90

Specialized Service

180

Litigious Service

365+

Failed Debt Recovery Management

Telephone & Legal debt collection, and Portfolio Acquisition

Amicable Collection

Telephone Debt Collection

Pre-Legal & Legal Management

  • Guarantee Management
  • Reminder service
  • Amicable Collection
  • Debt collection
  • Forward Flow Purchase
  • Stock Audit
We focus on the human-first approach with our clients

We focus on the human-first approach with our clients

We focus on the human-first approach with our clients

The partnership established between Bankinter Consumer Finance, E.F.C., SA – Sucursal Portugal and Zolva has been a success. I want to highlight their professionalism and agility in adapting processes.

We focus on the human-first approach with our clients

Bankinter Consumer Finance, E.F.C., S.A. - Sucursal Portugal

We focus on the human-first approach with our clients

I recommend the services of Zolva! The Zolva team is empathic, dedicated and deliver good results.

We focus on the human-first approach with our clients

BBVA Portugal

We focus on the human-first approach with our clients

The management and communication with the collection team at Zolva is quick and appropriate to our and the debtors needs. They handle compliance, with LOPD regulations in a good and effective way. While working with Zolva there has been no complaints from clients. All the developments carried out have been quick and correct.

We focus on the human-first approach with our clients

Banco Cooperativo Español

We focus on the human-first approach with our clients

We have worked with Zolva for many years in regard to the management of judicialized NPLs. As a result of their portfolio management, we deliver optimal results.

We focus on the human-first approach with our clients

The Pepper Group

We Are Zolva

VISION

Zolva’s vision is to make the process easier to navigate for both the debtor and collector. We work continuously to help solve financial challenges for our customers and debtors.

By understanding peoples’ challenges, we help them find a path out of difficult financial situations.

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VALUES

Respectful

Empathic

Innovative

VALUES

Respectful

We are bold, agile, and personal and we treat everyone with dignity and respect. Zolva’s communication is people focused and we aim to deliver individually tailored experiences.

Empathic

We meet people in challenging situations with empathy. Everything we do is people centric. We involve the human perspective in all steps of the problem-solving process

Innovative

We strive to challenge and innovate the credit management sector. Our technology-based foundation makes us bold and different, enabling us to find flexible solutions for our customers.

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MISSION

We aim to be a frontrunner in the credit management industry, helping financial institutions, companies and people manage their debts.

The meaning of our name is closely linked to our mission to be the intermediary between the debtor and the collector. “Zolva” means that we are pathfinders. As pathfinders, our services provide people a way out of their debts. We aim to be a frontrunner in the credit management industry, helping financial institutions, companies and people manage their debts.